SERVICES
BESPOKE HOMES
Copperleaf are commissioned by private clients to build their own bespoke homes. These homes are the antithesis of trust between us and our clients. It often starts when our clients ask us to consider just an idea or concept, we then embark on a process that will eventually give them a unique and individually designed home.
Copperleaf clients are offered a five-year plan to ensure that their home is as good as the day its handed over. This is part of our OWL process. Copperleaf are happy to discuss any clients requirements in the strictest of confidence.
RESIDENTIAL DEVELOPMENT
From starter to family homes Copperleaf have experience in delivering housing development across the residential sector. As we have experience across the whole project lifecycle we are able to bring this level of service to our clients whether we contract with joint venture or turnkey deliver.
AFFORDABLE HOMES
Copperleaf develop turnkey affordable housing in partnership with social housing providers. The “what we do” is not that unique. We prefer to concentrate on the “how and why”.
We challenge ourselves to make Affordable development work. Our processes are for the benefit of our collaborators. To achieve this we adopt a longer term relationship philosophy to our involvement with partners. This is not just about maintaining relationships but working on them proactively to invoke change.
Our typical schemes are between 10 and 50 homes and include houses, apartments and cottage style apartments. The designs take account of the environment but will typically be led by our Affordable Providers Partners demand. We engage at the earliest opportunity with our partners to ensure we adopt key considerations such as tenure and property mix, maintenance, lead times, planning and construction.
COMMERCIAL
Copperleaf have carried out various commercial projects from City Centre Office developments to industrial shed canopies and internal offices and fitout. Every time we are challenged to ensure that our Clients are serviced with a high quality finish within commercially acceptable timescales. We recognise that our commercial clients have businesses to run and deadlines to meet.
OWL PRINCIPLES
SUPPLY CHAIN
Committed to a Local Project Workforce
Hold open Day recruitment on site projects for local supply chain engagement
Committed to supply chain provision of Living Wage
Consideration of Supply Chain compliance to Living Wage in tender bids and pre-qualification
Committed to zero accidents on site and best practice Welfare
H&S Independent audit and best practice implementation alongside supply chain educational opportunities
CLIENT LIAISON STANDARDS
Committed to open, honest dialogue
Communicate the good and the “not so good” and how solutions work
Committed to reporting frequently, plain language and professionally
Report on a mutually agreed basis and fully explain the format to the Client
Committed to understanding the Clients performance criteria and consider when reporting the project
Establish the external requirements of the project at the start and understand the external influences driving the project
COMMUNITY INVOLVEMENT
Committed to community sponsors to help promote
Identify community stakeholders and identify needs that can be met for Client and developer Engagement
Committed to listen to suggestions and benefits that could arise
Hold open events to identify local community stakeholders
Committed to early project engagement to communicate change
Newsboard display on project sites for Client and developer Engagement
PROJECT DEPARTURE
Committed to delivering a longer term plan on departure
Identification of Operations and maintenance requirements at earliest opportunity and pre start on site
Committed to understand the Clients maintenance regimes and values
Client profiling and budgeting for maintenance and 5 year plans
Committed to zero accidents on site and best practice Welfare
H&S Independent audit and best practice implementation alongside supply chain educational opportunities